If something on the site seems wrong, unclear or out of date, or you are unhappy with how your request was handled, send a message through the contact page. Describe the issue and, where it helps, the page involved. Every message is read, and corrections are made where the facts support them.

The site does not do roofing work, so it cannot settle disputes over a roofer's price, contract, workmanship or warranty. Those are between you and the roofing company. Start by raising the problem with the company in writing and keep copies of your contract, receipts, photos and messages.

If that does not resolve it, the Ohio Attorney General's Consumer Protection Section takes complaints about business practices. For a permit question, or a question about a contractor's City of Columbus license, contact the city's Department of Building and Zoning Services. Outside the city, the building office that issued the permit is the right place to ask. This policy is governed by the laws of the State of Ohio.